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Our Policies

A smooth booking experience starts with respecting the time, the space, and the creatives booking after you. Here's everything you need to know before your session.

Booking & Payment

All sessions must be booked and confirmed in advance through https://www.wydshot.com/services . A 70% payment is required to secure your slot. Sessions booked on public holidays incur an additional 20% surcharge on the standard rate.

Cancellations

We require at least 72 hours' notice for cancellations.

  • Cancellations within 48 hours of your booking incur a 40% fee

  • ⁠Cancellations within 24 hours are non-refundable

  • No refunds for unused time, approved refunds are issued as wydSHOT studio credit, not cash

Your Time Includes Setup & Breakdown

Your booking time begins at your scheduled start time, not your arrival time so please arrive promptly. Please plan your actual session, outfit changes, setup, and content creation to fit within your reserved time.

 

Your final 15 minutes are for wrap-up only. It is for packing your gear, resetting the space, tossing trash, and making sure the studio is ready for the next booking. This buffer is not extra shoot time.

Overtime

Overtime is billed in 30 minute increments and settled at the end of your session, subject to availability. Let us know in advance if you think you'll need extra time. Overtime after 8:00 PM incurs an additional 40% surcharge.

Leave It As You Found It

Leave It As You Found It

Before you leave, please reset the studio like you'd want to walk into it:

  • Props and prop chairs back where they belong

  • ⁠Furniture and backdrop reset

  • Trash tossed, mini pool left tidy

  • ⁠The one-stand kit and any equipment returned to its spot

 

A cleaning fee applies if the studio is left in poor condition, and any damage to equipment, props, or furniture will be charged to the client.

Protecting the Space

  • ⁠No screws, nails, paint, confetti, glitter, powder, or liquids on set without written approval beforehand

  • Please protect the floors under light stands and C-stands. Do not drop heavy items or drag heavy items across the floor

  • ⁠Handle the cyc and backdrop with care. Excessive damage to the backdrop or any equipment will incur a repair or repaint fee

Content & Conduct

  • We're a respectful, creative space. Illegal content or activities are not permitted, and everyone on set is expected to treat each other with respect. Harassment of any kind results in immediate termination of your session, with no refund.

  • Minors on set must be accompanied by a parent or guardian, with all legally required consents in place.

Animals on Set

Animals are welcome by approval only. A handler must be present, proof of vaccinations may be requested, and the client is liable for any damage caused.

Guests

Bookings include a maximum of 7 guests. Let us know in advance if you're expecting more, as extra fees may apply.

Noise & Courtesy

Please keep noise at a moderate level and treat all clients, staff, and visitors with professionalism and respect. Avoid entering occupied spaces or interrupting sessions in progress.

Food & Drink

Food and drinks are welcome in the studio. But when it is time to eat, please use the provided sitting area. Please clean up any spills immediately.

Smoking

wydSHOT is a smoke-free environment, no smoking anywhere indoors.

Content & Copyright

By booking wydSHOT, you agree that we may capture and use images or video of the space (not your personal work or likeness) for promotional purposes, unless you request otherwise in writing before your session at wyd@wydshot.com

You're solely responsible for ensuring any content you produce here complies with copyright and licensing laws. wydSHOT isn't liable for third-party claims arising from your content.

Personal Belongings

wydSHOT isn't responsible for lost, stolen, or damaged personal items brought on-site. Please keep valuables with you.

 

The studio runs beautifully when everyone helps keep it that way. Thank you for being the kind of creative we love having here.

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